Hi there, I apologise upfront for my first post being a "Help me!" post, but I wanted to make sure what I am experiencing is not just something which can be fobbed off to being a problem with me / my PC etc whilst attempting to resolve it.
This morning, I noticed that there were some intermitted problems occuring with my connection, in that certain applications and websites seemed to be spiking in latency and were generally slow responding. I couldn't pin the problem down at the time, but after running various trace routes etc, I seem to have noticed a pattern, but am not sure whether it is actually related or something that i can fix from my end.
Some trace routes follow from various servers which I connect to on a daily basis, with explanations.
I use these news servers a few times a week and have never experiences any connection or speed problems. But today, the connection is continually dropping and speed is non-existant because of this.
Code:
C:\>tracert news.usenetserver.com
Tracing route to news.usenetserver.com [208.49.80.124]
over a maximum of 30 hops:
1 <1 ms 1 ms <1 ms 192.168.0.1
2 8 ms 7 ms 8 ms 10.217.208.1
3 8 ms 8 ms 8 ms swan-t2cam1-b-v110.inet.ntl.com [80.0.254.173]
4 8 ms 7 ms 9 ms swan-t2core-b-ge-wan61.inet.ntl.com [213.105.225
.145]
5 13 ms 12 ms 11 ms win-bb-b-so-220-0.inet.ntl.com [62.253.187.241]
6 * * * Request timed out.
7 15 ms * 14 ms bre-bb-b-so-100-0.inet.ntl.com [213.105.172.234]
8 * 23 ms * telc-ic-1-as0-0.inet.ntl.com [62.253.188.121]
9 * * * Request timed out.
10 24 ms * * ldn-bb1-pos0-2-0.telia.net [213.248.64.77]
11 91 ms 91 ms 91 ms nyk-bb1-link.telia.net [213.248.65.98]
12 98 ms 101 ms 96 ms ash-bb1-link.telia.net [213.248.83.22]
13 * * 112 ms atl-bb1-pos5-0-0.telia.net [213.248.80.142]
14 118 ms 117 ms * uns-llc-112060-atl-bb1.c.telia.net [213.248.91.6
]
15 * 110 ms 114 ms nntp2.usenetserver.com [208.49.80.124]
This is a server on the game World of Warcraft, which i connect to on a daily basis. The problems above are present on this trace too.
Code:
C:\>tracert 80.239.233.118
Tracing route to 80.239.233.118 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms 192.168.0.1
2 9 ms 11 ms 9 ms 10.217.208.1
3 9 ms 8 ms 7 ms swan-t2cam1-a-v110.inet.ntl.com [80.0.254.45]
4 8 ms 7 ms 7 ms swan-t2core-a-ge-wan61.inet.ntl.com [213.105.225
.17]
5 13 ms 15 ms 11 ms bir-bb-a-so-210-0.inet.ntl.com [62.253.187.237]
6 13 ms 17 ms 13 ms win-bb-b-so-700-0.inet.ntl.com [62.253.185.142]
7 * * * Request timed out.
8 15 ms 15 ms * bre-bb-b-so-100-0.inet.ntl.com [213.105.172.234]
9 25 ms * 26 ms telc-ic-1-as0-0.inet.ntl.com [62.253.188.121]
10 27 ms 25 ms * ldn-b2-link.telia.net [213.248.100.37]
11 28 ms 25 ms * ldn-bb1-pos0-2-0.telia.net [213.248.64.77]
12 43 ms * 42 ms ffm-bb1-link.telia.net [80.91.249.9]
13 * * 85 ms ffm-b4-link.telia.net [80.91.249.237]
14 ^C
This is another server for World of Warcraft, but as you can see, it takes a different route to the server i would normally connect to. This server shows no latency or lag problems at all.
Code:
C:\>tracert 80.239.233.110
Tracing route to 80.239.233.110 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms 192.168.0.1
2 8 ms 13 ms 7 ms 10.217.208.1
3 7 ms 7 ms 9 ms swan-t2cam1-b-v110.inet.ntl.com [80.0.254.173]
4 7 ms 9 ms 8 ms swan-t2core-b-ge-wan62.inet.ntl.com [213.105.225
.149]
5 13 ms 11 ms 12 ms win-bb-b-so-220-0.inet.ntl.com [62.253.187.241]
6 45 ms 13 ms 14 ms bre-bb-a-so-100-0.inet.ntl.com [62.253.185.197]
7 13 ms 13 ms 13 ms bre-bb-b-so-200-0.inet.ntl.com [213.105.174.166]
8 36 ms 21 ms 21 ms telc-ic-1-as0-0.inet.ntl.com [62.253.188.121]
9 22 ms 22 ms 23 ms ldn-b2-link.telia.net [213.248.100.37]
10 23 ms 23 ms 23 ms ldn-bb1-pos0-2-0.telia.net [213.248.64.77]
11 30 ms 29 ms 29 ms prs-bb1-pos6-0-0.telia.net [213.248.64.9]
12 41 ms 39 ms 40 ms ffm-bb1-pos6-0-0.telia.net [213.248.64.109]
13 39 ms 40 ms 39 ms ffm-b4-link.telia.net [80.91.249.237]
14 ^C
The obligatory news.bbc.co.uk trace.
Code:
C:\>tracert news.bbc.co.uk
Tracing route to newswww.bbc.net.uk [212.58.226.44]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 8 ms 8 ms 8 ms 10.217.208.1
3 9 ms 7 ms 7 ms swan-t2cam1-b-v110.inet.ntl.com [80.0.254.173]
4 8 ms 9 ms 9 ms swan-t2core-b-ge-wan61.inet.ntl.com [213.105.225
.145]
5 12 ms 15 ms 11 ms win-bb-b-so-220-0.inet.ntl.com [62.253.187.241]
6 14 ms 12 ms 12 ms win-bb-a-ae0-0.inet.ntl.com [213.105.172.161]
7 12 ms 11 ms 11 ms gfd-bb-b-so-500-0.inet.ntl.com [213.105.172.130]
8 17 ms 15 ms 16 ms redb-ic-1-as0-0.inet.ntl.com [213.105.174.138]
9 123 ms 15 ms 15 ms 212.58.238.189
10 15 ms 21 ms 13 ms 212.58.238.149
11 15 ms 14 ms 23 ms news4.thdo.bbc.co.uk [212.58.226.44]
Trace complete.
After looking over the results, everything seems to start acting up once the trace hits 'bre-bb-b-so-100-0.inet.ntl.com [213.105.172.234]'.
But after checking the ntl faults webpage and service line, no problems have been reported, so I was wondering whether I was the only person experiencing problems such as these.
Any help with the above would be appreciated
General info:
Location: SA10 7
OS: WinXP Pro (Fault also occurs on a seperate PC) - Both confirmed free of spyware and the like.
Network Setup: NTL SACM (Terayon TJ210) connected through a Wired D-Link DI-604
Software Firewall is installed on both PC's - Problem confirmed with firewall on or off.