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MartinD · 04-04-2006, 20:20

Just to add a few bits...

first typo correction to avoid any confusion. when I sadi "With the new modem in" I meant router not modem (DOH)

I have also tried reseting the router and updating firmware, I have tried other connection types on the router (eg static and adding the IP I had picked up) all of which have failed to make any difference. I have tried replacing cables, I'm at a loss now for anything that could be wrong my end.

If we could get someone from ntl to investigate, if you need to talk to a knowledgable end user feel free to pm me for contact details. I am a network engineer for an ISP myself (not NTL obviously) so should be able to answer most questions you might have. I also have logs of disconection times if required and should be capable of running any tests you need.

I think with the number of cases I have seen reported even just here, it is likely this is a fault on NTLs side, so for anyone else experiencing these problems, please just make a note here and dont go wasting your time and mony buying new routers like I have so far. Also, if anyone has this issue and manages to fix it please provide details, I'm sure there are quite a few of us who would be grateful.

04-04-2006, 20:20	#3
MartinD Inactive Join Date: Apr 2006 Posts: 2	Re: Another Belkin with NTL issue Just to add a few bits... first typo correction to avoid any confusion. when I sadi "With the new modem in" I meant router not modem (DOH) I have also tried reseting the router and updating firmware, I have tried other connection types on the router (eg static and adding the IP I had picked up) all of which have failed to make any difference. I have tried replacing cables, I'm at a loss now for anything that could be wrong my end. If we could get someone from ntl to investigate, if you need to talk to a knowledgable end user feel free to pm me for contact details. I am a network engineer for an ISP myself (not NTL obviously) so should be able to answer most questions you might have. I also have logs of disconection times if required and should be capable of running any tests you need. I think with the number of cases I have seen reported even just here, it is likely this is a fault on NTLs side, so for anyone else experiencing these problems, please just make a note here and dont go wasting your time and mony buying new routers like I have so far. Also, if anyone has this issue and manages to fix it please provide details, I'm sure there are quite a few of us who would be grateful.