Quote:
|
Originally Posted by dezzo
They are obliged to give you their first name and extension number. Most don't have any problem giving you their surname but some refuse for a variety of reasons.
|
The reason why some don't give their surname is because they don't want you to be able to identify them as being c**p at their job. They may be obliged to give you their extension number but whether they do or not is a totally different matter.