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Imme · 03-04-2006, 12:50

Hello. I hope someone can help.

I have two computers, both Mac. Mac 1 uses wireless, Mac 2 needs ethernet. The wireless works fine. I can't get Mac 2's ethernet going. I am only attempting to run one computer's internet access at a time plugging in directly from the cable modem for Mac 2. The problem is the IP address in my network preferences is blank.

I used the IP address from Mac 1 to try to configure Mac 2, but no luck. Then I accidentally deleted the IP address -- and accidentally applied the change -- from Mac 1 and nearly sobbed, knowing I would need to call the dreaded tech support to get it back. So I called tech support and was screamed at -- yes, screamed at -- so he could finish his 'unplug this then uplug that then blah blah blaaaaah' routine without my interruption. Which I tried to interrupt to explain I'd already done this and have been through the routine countless times...

When he finally finished reading from his 'unplug everything' instruction card, I finally got to explain that I just need a !@!$@##@!#$ IP address... to which he tells me contradictory things: That my computer doesn't need one, he can't give me one, and that if I would just follow the unplug everything routine, the IP address would come up automatically. I told him I'd already done this, and no it did not come up, and that's why I am calling him.

He told me in that case something is wrong with MY COMPUTERS (yes, both of them) that a technician should come out.

Does anyone have any suggestions for getting the mysterious IP address reinstalled? Apparently they are very very rare and you only get one per lifetime.

I swear this company is going to make me jump off the roof.

It's always something.

03-04-2006, 12:50	#1
Imme Inactive Join Date: Mar 2006 Posts: 6	Need Ethernet IP address Hello. I hope someone can help. I have two computers, both Mac. Mac 1 uses wireless, Mac 2 needs ethernet. The wireless works fine. I can't get Mac 2's ethernet going. I am only attempting to run one computer's internet access at a time plugging in directly from the cable modem for Mac 2. The problem is the IP address in my network preferences is blank. I used the IP address from Mac 1 to try to configure Mac 2, but no luck. Then I accidentally deleted the IP address -- and accidentally applied the change -- from Mac 1 and nearly sobbed, knowing I would need to call the dreaded tech support to get it back. So I called tech support and was screamed at -- yes, screamed at -- so he could finish his 'unplug this then uplug that then blah blah blaaaaah' routine without my interruption. Which I tried to interrupt to explain I'd already done this and have been through the routine countless times... When he finally finished reading from his 'unplug everything' instruction card, I finally got to explain that I just need a !@!$@##@!#$ IP address... to which he tells me contradictory things: That my computer doesn't need one, he can't give me one, and that if I would just follow the unplug everything routine, the IP address would come up automatically. I told him I'd already done this, and no it did not come up, and that's why I am calling him. He told me in that case something is wrong with MY COMPUTERS (yes, both of them) that a technician should come out. Does anyone have any suggestions for getting the mysterious IP address reinstalled? Apparently they are very very rare and you only get one per lifetime. I swear this company is going to make me jump off the roof. It's always something.