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nrg_polini · 02-04-2006, 17:43

Hello

For a week now, every day (2-3 times/day) my broadband looses its synchronization and i have to reboot the modem in order to get connected. My problem is that other ppl are on the network and they have to wait until i get home and reboot the modem as it is in my room.

I called NTL broadband support. They told me that i have to call them when my connection is not working, that was not a big problem as a couple of hours later my modem failed to synchronize again, so i called them. I said again the story, the lady asked me to reboot the modem which i did , and of course the line was synchronized now. And here it comes...."Ok Mr XXXXX now everything seems fine"

I explained to her that my modem looses its synchronization 2-3 times per day and she answered that she cannot sent an engineer around as my line is working!!

Upstream transmit Power Level : 50.0 dBmV
Downstream SNR : 34.5 dB

My modem stats look ok. Here are some errors from modem's log:

Time Not Established Time Not Established 8 Critical(3) 68000300 DHCP WARNING - Non-critical field invalid in response.Time Not Established Time Not Established 1 Critical(3) 82000200 No Ranging Response received - T3 time-outTime Not Established Time Not Established 1 Critical(3) 68000300 DHCP WARNING - Non-critical field invalid in response. Time Not Established Time Not Established 2 Critical(3) 82000200 No Ranging Response received - T3 time-out Time Not Established Time Not Established 1 Critical(3) 68000300 DHCP WARNING - Non-critical field invalid in response. Time Not Established Time Not Established 2 Critical(3) 82000200 No Ranging Response received - T3 time-out Time Not Established Time Not Established 4 Critical(3) 68000300 DHCP WARNING - Non-critical field invalid in response. Fri Mar 24 08:39:34 2006 Fri Mar 24 08:39:34 2006 1 Critical(3) 82000400 Received Response to Broadcast Maintenance Request, But no Un... Thu Mar 23 21:14:57 2006 Thu Mar 23 21:14:57 2006 1 Critical(3) 82000500 Started Unicast Maintenance Ranging - No Response received -

Any help would be really appreciated

02-04-2006, 17:43	#1
nrg_polini Inactive Join Date: Mar 2005 Location: Pompey Age: 41 Posts: 15	My broadband looses its synchronization Hello For a week now, every day (2-3 times/day) my broadband looses its synchronization and i have to reboot the modem in order to get connected. My problem is that other ppl are on the network and they have to wait until i get home and reboot the modem as it is in my room. I called NTL broadband support. They told me that i have to call them when my connection is not working, that was not a big problem as a couple of hours later my modem failed to synchronize again, so i called them. I said again the story, the lady asked me to reboot the modem which i did , and of course the line was synchronized now. And here it comes...."Ok Mr XXXXX now everything seems fine" I explained to her that my modem looses its synchronization 2-3 times per day and she answered that she cannot sent an engineer around as my line is working!! Upstream transmit Power Level : 50.0 dBmV Downstream SNR : 34.5 dB My modem stats look ok. Here are some errors from modem's log: Time Not Established Time Not Established 8 Critical(3) 68000300 DHCP WARNING - Non-critical field invalid in response.Time Not Established Time Not Established 1 Critical(3) 82000200 No Ranging Response received - T3 time-outTime Not Established Time Not Established 1 Critical(3) 68000300 DHCP WARNING - Non-critical field invalid in response. Time Not Established Time Not Established 2 Critical(3) 82000200 No Ranging Response received - T3 time-out Time Not Established Time Not Established 1 Critical(3) 68000300 DHCP WARNING - Non-critical field invalid in response. Time Not Established Time Not Established 2 Critical(3) 82000200 No Ranging Response received - T3 time-out Time Not Established Time Not Established 4 Critical(3) 68000300 DHCP WARNING - Non-critical field invalid in response. Fri Mar 24 08:39:34 2006 Fri Mar 24 08:39:34 2006 1 Critical(3) 82000400 Received Response to Broadcast Maintenance Request, But no Un... Thu Mar 23 21:14:57 2006 Thu Mar 23 21:14:57 2006 1 Critical(3) 82000500 Started Unicast Maintenance Ranging - No Response received - Any help would be really appreciated