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Originally Posted by ian@huth
every ISP will have to take some action which will upset some of its customers. Users who expect an unlimited service with constant ability to achieve the maximum speed may get what they want for a short period of time after they have jumped ship from an ISP who cannot provide it but will soon find themselves looking elsewhere when their new ISP fails to deliver what they want.
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Traffic shaping is here to stay yes. But My ISP should have the guts to admit they are doing it instead of releasing the information on a friday night and hope noone see's it.
On the point of jumping ship and times that speeds should be available.
I have been a customer of cable for more than 6 years and have been an employee of cable for over 11 years. However they have managed in the last 6 months to lose all of my custom. Why you might ask.
A. Not supplying the services i require. When other companies have had those services for years.
B. NOT telling me they are or have changed my level of service and hoping i will not notice
"that was the final straw BTW"
C. I do
not expect to achieve full speed on my broadband at all times and in fact do not make heavy demands on it during peak time and try not to use p2p software that fills the upstream. what i do ask and expect is.At least 75% of my speed on any given time. Check another thread showing my speeds over the last month that showed speeds less than 20% of my speed on a Sunday morning
. My isp to clearly inform me of changes to my service which would in fact change the above.
And finally when i do phone up to report a fault i do not expect a its not us gov check your pc for Spyware, virus,cold,flu or anything else they can blame instead of admitting that they might have a problem.
However i am glad to say that will not be my problem soon
