[Gazzygaz]

Hi,
Could someone please help me with some info...
I currently have broadband with NTL through a Samsung STB. We are paying for 10mb but it is only giving us 5mb. After speaking with NTL they say for £50 they will install a free modem which will give us 10mb.

Can someone please tell me....

1) Why should I pay £50 for something they are already taking our money for
2) Could I buy a modem and do they work myself...if so what do I need and how do I do it ?

Thanks