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Originally Posted by Chris W
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Originally Posted by unlimited
Having been on the inside and outside of NTL, It saddens me to watch them going down the road they are. They have fantastic staff who will help the customer all they can, Then they have these money grabbing idiots called senior management, who have no idea what a network is or where you would find one.
who have one and only one task in life, get as much as you can out of this thing called a network, Dont spend money on it, then reduce the use of the network while trying everything in there power to charge more for it whilst giving even less. 
You might think i am bitter and twisted but i have seen the change over the last year and i dont like what i am seeing. |
Can't agree with you here-
I agree that the network has been allow to degrade due to underinvestment, however nothing that can be done to change that fact.
What ntl have to do now is be proactive and forward thinking- in order to improve the network would take time and cost big £ÃÆ ’‚£Ãà¢Ã¢â€šÂ¬Ã…¡Ãƒâ€šÃ‚£s. That kind of investment would big price hikes- not something that would go down well with current customers, and something that would reduce the number of new customers as well.
If DOCSIS 3 is going to be implemented then this will cost a lot, and will mean ntl has an excellent network to utilise, IMO it is best that ntl shape in order to "save up" for DOCSIS 3 and other network improvements that secure a good future, than spending now on a network which will require continuous spending.
The shaping is going to be implemented between 6pm and midnight- IMO people who need to use newsgroups/ p2p (the traffic likely to be affected most) have plenty of other hours in the day to download. These customers are the one that provide the most strain on the network, and they are the customers that every ISP wants rid of... so if i were ntl i would take the "well if they leave then nevermind" attitude. Better to lose one customer who downloads huge amounts via p2p and affects the service of others, than 10 "normal" internet users who get annoyed that it takes ages to load a web page when they get home from work.
unlimited, if you don't want a shaped connection then why are you going to UK Online??? |
All isp's will shape. But not all isps release any problematic updates on a Friday so no one See's it.
Other isp's tell there customers what they are doing in emails,
Other isp's give them the chance to change if they dont like it.
I have a connection that is up and down like a w***** draws and i know why. I have no intention of being a Ginny pig for there tests again. Far as i am concerned what i experienced for a month not long back will happen again. I pay for a connection which i use to download from newsgroups, I did that over night and i continue to do so i dont download between 6 and 11 as i am playing online games. So why should i suffer between 6 and 11 so they dont have to invest in the network.
And one final point i will be getting up to 22meg for 29.99, I am 2.3 km from the exchange so expect to get about 14 to 16 meg. Now that to me is much better value. I have also taken the opportunity to get a BT line so i can get all the extras that are out there ie caller display, Remember that has been on BT's network for years but is not seen as necessary on NTL's where i live. So all in all i am moving to a better option as far as i am concerned.