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Originally Posted by unlimited
Having been on the inside and outside of NTL, It saddens me to watch them going down the road they are. They have fantastic staff who will help the customer all they can, Then they have these money grabbing idiots called senior management, who have no idea what a network is or where you would find one.
who have one and only one task in life, get as much as you can out of this thing called a network, Dont spend money on it, then reduce the use of the network while trying everything in there power to charge more for it whilst giving even less. 
You might think i am bitter and twisted but i have seen the change over the last year and i dont like what i am seeing. |
Can't agree with you here-
I agree that the network has been allow to degrade due to underinvestment, however nothing that can be done to change that fact.
What ntl have to do now is be proactive and forward thinking- in order to improve the network would take time and cost big £ÃÆ ’‚£Ãà¢Ã¢â€šÂ¬Ã…¡Ãƒâ€šÃ‚£s. That kind of investment would big price hikes- not something that would go down well with current customers, and something that would reduce the number of new customers as well.
If DOCSIS 3 is going to be implemented then this will cost a lot, and will mean ntl has an excellent network to utilise, IMO it is best that ntl shape in order to "save up" for DOCSIS 3 and other network imrovements that secure a good future, than spending now on a network which will require continuous spending.
The shaping is going to be implemented between 6pm and midnight- imo people who need to use newsgroups/ p2p (the traffic likely to be affected most) have plenty of other hours in the day to download. These customers are the one that provide the most strain on the network, and they are the customers that every ISP wants rid of... so if i were ntl i would take the "well if they leave then nevermind" attitude. Better to lose one customer who downloads huge amounts via p2p and affects the service of others, than 10 "normal" internet users who get annoyed that it takes ages to load a webpage when they get home from work.
unlimited, if you don't want a shaped connection then why are you going to UKOnline???