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jeffs · 01-04-2006, 17:10

Hi. I've been with NTL for 6 years, now on the 2MB connection. I have one of those old 3COM CMX Cable Modems that looks like a big white flat slab of something, which I bought when I had NTL installed. The CM seems to have finally died on me. It suddenly cut out yesterday lunchtime, came alive for an hour or two again, and hasn't worked since. I know it isn't the connection or the computer, because I've borrowed my sisters CM, and everything works fine with it.

So, my questions are, have NTL changed something that would cause my old Modem to be unusable? I notice they did maintenance in my area of the last couple of days before it stopped working. If not, and the modem has simply given up the ghost, will NTL replace it with a new, modern snazzy looking one? Or will I have to buy a new one myself, as I did when I first had NTL installed?

Thanks in advance.

01-04-2006, 17:10	#1
jeffs Inactive Join Date: Apr 2006 Posts: 10	Modem seems to have died Hi. I've been with NTL for 6 years, now on the 2MB connection. I have one of those old 3COM CMX Cable Modems that looks like a big white flat slab of something, which I bought when I had NTL installed. The CM seems to have finally died on me. It suddenly cut out yesterday lunchtime, came alive for an hour or two again, and hasn't worked since. I know it isn't the connection or the computer, because I've borrowed my sisters CM, and everything works fine with it. So, my questions are, have NTL changed something that would cause my old Modem to be unusable? I notice they did maintenance in my area of the last couple of days before it stopped working. If not, and the modem has simply given up the ghost, will NTL replace it with a new, modern snazzy looking one? Or will I have to buy a new one myself, as I did when I first had NTL installed? Thanks in advance.