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Originally Posted by Chrysalis
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Originally Posted by Frank
You are free to leave now if you want.
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sad but true, it seems to be if someone notices how bad the service is they get told you can leave or here have a discount, it is easier to do this then invest.
---------- Post added at 14:42 ---------- Previous post was at 14:39 ----------
I think in my case shaping is almost certainly going to provide an improvement but ntl should on top of this doing an upgrade, but if they do the shaping alone then they probably using shaping to replace network investment rather then compliment it. |
Well after 6 years as a customer with first Nynex then Cable and Witless and finally Ntl i am on the move to BT and Ukonline. 13th of this month is the big day for me. Will be on the phone to disconnections first thing Monday morning will give them 30 days. The situation is that i cannot see Ntl just keeping to the 6 till 11 slot. soon they will use it to extract as much money from the customer as they can without investing any back in.