Cable Forum - View Single Post - [Merged] Tech Support to be charged at 0871 rate from 8 May

**Maggy** · 31-03-2006, 23:53

Ok today I was unable to connect from about 4pm until about 20 mins ago.AS I need the BB this weekend(son has research to do for an essay) I phoned up.Now according to the info I got in my bill TODAY I shouldn't be using the new phone numbers until 8/5/06 but guess what, I was redirected to use the NEW 0871 number.

I did this and got a full 5 minutes of gabble about this,that and the other before I was informed that there were 50 people in the queue ahead of me at which point I gave up.IF I'm going to be making phone calls to tech for sorting out problems then I do not want all the crap that I usually have to listen to until I'm allowed to even join the queue.I don't want to be wasting my money that way.

I just wish I could find a way of making money in a similar vein...

31-03-2006, 23:53	#230
Maggy The Invisible Woman Cable Forum Mod Join Date: Jun 2003 Location: between Portsmouth and Southampton. Age: 74 Services: VM XL TV,50 MB VM BB,VM landline, Tivo Posts: 40,378	Re: [Merged] Tech Support to be charged at 0871 rate from 8 May Ok today I was unable to connect from about 4pm until about 20 mins ago.AS I need the BB this weekend(son has research to do for an essay) I phoned up.Now according to the info I got in my bill TODAY I shouldn't be using the new phone numbers until 8/5/06 but guess what, I was redirected to use the NEW 0871 number. I did this and got a full 5 minutes of gabble about this,that and the other before I was informed that there were 50 people in the queue ahead of me at which point I gave up.IF I'm going to be making phone calls to tech for sorting out problems then I do not want all the crap that I usually have to listen to until I'm allowed to even join the queue.I don't want to be wasting my money that way. I just wish I could find a way of making money in a similar vein... __________________ Hell is empty and all the devils are here. Shakespeare..