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Originally Posted by Ramrod
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Originally Posted by Frank
Did any ntl customers get an email about this change to the User Policy from ntl?
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I didn't... |
It's odd. given the low cost of email, and the fact ntl spam us with junk such as their "monthly" magazine, you'd think that could include references to changes in policy. Or it could be attached to bills.
OK so they don't want to get buried in queries from the customers who are "not tech enough to understand" (a famous ntl quote from the cap days, thanks Mr Goodland), but surely they owe it to tell customers who might be affected?