Cable Forum - View Single Post - [Merged] Tech Support to be charged at 0871 rate from 8 May

grahamm · 31-03-2006, 22:45

I have a suggestion regarding the broadband support line call charges. Currently NTL are looking for feedback on www.ntlworld.com. Go fill in the feedback form stating that you'll provide feedback for a fee.

Alternatively write to OFCOM and complain that it shouldn't cost a domestic subscriber money to report faults on a providers service such as NTL broadband. We are already paying through the nose for a working service, we shouldn't have to pay more to report faults on a broken service.

G.

31-03-2006, 22:45	#228
grahamm Inactive Join Date: Mar 2006 Posts: 1	[Merged] Tech Support to be charged at 0871 rate from 8 May I have a suggestion regarding the broadband support line call charges. Currently NTL are looking for feedback on www.ntlworld.com. Go fill in the feedback form stating that you'll provide feedback for a fee. Alternatively write to OFCOM and complain that it shouldn't cost a domestic subscriber money to report faults on a providers service such as NTL broadband. We are already paying through the nose for a working service, we shouldn't have to pay more to report faults on a broken service. G.