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Originally Posted by goblin
Well, I appreciated your addition to this thread. At least it gave me an idea what was happening.
Though it has to be said, I agree with Jeff in some aspect, NTL in their infinite wisdom seem to have forgotten how to tell the time. I suppose that's what happens when you employ people who aren't "tech enough"  for the positions they hold. That or they just don't care!? |
Hi, Goblin. I hope you get some resolution soon. I went through this a few weeks ago and the "scheduled" outage/downgrade was never pre-announced, and it lasted about a week. It was supposed to be over a period of 24 hours. That was fun, and made meeting my deadlines a real treat.
As for "tech support": Yesterday we called about someting and found that they do not even know what an ethernet cable is. I am not making this up. They also provide our telephone service but can't find us in their system using the very number they provide. They're very intelligent and useful people.
Jeff, NTL makes me ratty too.