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Originally Posted by Imme
Wow, bizarre. You seem to think I am responsible for NTL's service bulletin. Just copying and pasting in an attempt to help you.
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Well, I appreciated your addition to this thread. At least it gave me an idea what was happening.
Though it has to be said, I agree with Jeff in some aspect, NTL in their infinite wisdom seem to have forgotten how to tell the time. I suppose that's what happens when you employ people who aren't "tech enough"

for the positions they hold. That or they just don't care!?
I fail to see why they couldn't email us all with a note to tell us we were going to be facing a total loss of broadband connection. They manage to send out "news letters" periodically, so why they can't send "service notes" is beyond me. I would rather hear about something that is likely to affect the enjoyment of a service I pay for, rather than telling me the ntl webpage has changed or such useless information.
It's taken me just over 20 minutes to get this far on the site at a connection speed of 0.2kbps. It wasn't working this afternoon as I couldn't connect anywhere at all. It looks like I'm going to be spending the evening watching that rubbish that is broadcast on the tv
Does anyone have a timeline as to when this problem shall be resolved ?
Thanks again.