Quote:
Originally Posted by jaykay
Engineers just been round to fit the Samsung box. I asked him if the speed upgrade would be ready immediately. He went into the diagnostics screen and said because one of the settings was 'silver' it had already been done.
However, running a few speedchecks it appears to still be on 1 mb (eg Speakeasy 956kbps). Will it change shortly, or is a dreaded phonecall to Customer Services in order?
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try rebooting the modem - turn it off for a minute or so then back on