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jaykay · 29-03-2006, 15:06

Engineers just been round to fit the Samsung box. I asked him if the speed upgrade would be ready immediately. He went into the diagnostics screen and said because one of the settings was 'silver' it had already been done.

However, running a few speedchecks it appears to still be on 1 mb (eg Speakeasy 956kbps). Will it change shortly, or is a dreaded phonecall to Customer Services in order?

29-03-2006, 15:06	#1
jaykay Inactive Join Date: Sep 2005 Location: Sale Posts: 15	just upgraded to 2mb Engineers just been round to fit the Samsung box. I asked him if the speed upgrade would be ready immediately. He went into the diagnostics screen and said because one of the settings was 'silver' it had already been done. However, running a few speedchecks it appears to still be on 1 mb (eg Speakeasy 956kbps). Will it change shortly, or is a dreaded phonecall to Customer Services in order?