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Originally Posted by perfect-bliss
HA! ur havin a winge about call charges, i dont think someone is gonna wanna call for somethin trivial and want to pay for it. Theyd just figure it out on their own. Like customers are advised of a time frame to expect a tech or install and they call to make sure theyre comin, and they could call like every hour. thatll stop now!
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If they don't think the fault is trivial, then they'll call whether you consider it trivial or not..
---------- Post added at 12:21 ---------- Previous post was at 12:20 ----------
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Originally Posted by BarFly
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Originally Posted by Shaun
I think you're the one being stupid, after all those quick calls with the easy answers are the ones that help keep your average call times down.  |
lmao. Someone knows the job to well.....  |
IIRC, the somebody used to work in a Call Centre..