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Re: [Merged] Tech Support to be charged at 0871 rate from 8 May
perfect-bliss, you are making some reasonable, argumentative points but try being a little less in-your-face and you may find that people might agree with you more!
It may be reasonable to have a small charge to discourage excessive use but it would help if there was some kind of bounty paid back if your call was to report a genuine fault, etc.
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