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Re: [Merged] Tech Support to be charged at 0871 rate from 8 May
HA! ur havin a winge about call charges, i dont think someone is gonna wanna call for somethin trivial and want to pay for it. Theyd just figure it out on their own. Like customers are advised of a time frame to expect a tech or install and they call to make sure theyre comin, and they could call like every hour. thatll stop now!
---------- Post added at 12:48 ---------- Previous post was at 12:46 ----------
I must say tho, if someone is calling to report a fault, then a customer shouldnt have to pay for that. its not their fault, so they shouldnt be penalised
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