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Originally Posted by Neil
What's even more laughable, is that ntl gave us their new & revised customer charter on the 16th of January 2006 (only 10 weeks ago)
http://www.cableforum.co.uk/article/...er-information
http://www.cableforum.co.uk/files/nt...merCharter.pdf
And clearly on page 16 it says:
Yet on the 8th of March 2006 (Only 7 weeks after that charter was given to us), ntl did a huge great 'U' turn & decided to end the free calls from it's customers & make money from them by forcing them to use 0845 & 0870 numbers.
What a bunch of idiots-they can't even follow their own charter. 
It just confirms that you can never trust what ntl says or even puts in writing, as it could so easily change 6 weeks later.  |
i have to agree and yet another reason to leave if they charge me for any of this stuff mentioned