[tomjones333]

Sorry to hi jack a post but Im having the same problem, my son rang ntl to see if he could get telephone and a base pack tv to his rented house and explained that the lease was for only 6 months, He was told that it was not a problem and that he would be able to cancel at the end of his tenacy,, This was done over the phone with ntl, he had no contract to sign other than when the engineer came to install the package, His tennacy has now come to an end but as you might have guesed they say he has to be with them for 12 months, he is currently going to move back in with me and I already have ntl installed so he cant trnsfer it here what would you advise, Oh and a nother matter he rang to cancel his tv two weeks ago now although they now are saying he cant cancel they have already been to collect his box, when he told the person at ntl this they say that they dont know why it was collected and cant find out who by, So he is still paying for tv although they been to get the box,, advise please as Im at my witts end with this