Thread: ntl complaints procedures.
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Old 23-03-2006, 17:52   #28
Theodoric
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Re: ntl complaints procedures.
Quote:
Originally Posted by samidevils
NTL have a complaints procedure. They have a complaints address. Which is on the back of the Bill normally.
They do indeed and having tried it a few weeks ago I might add that speed of response is not amongst its aims in life. Allow at at least a week for a reply. If your problem is urgent, use the phone.
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