View Single Post
Old 23-03-2006, 17:39   #3
Slyder
Guest
 
Location: Coventry / Midlands
Services: Superhub 2 60mb
Posts: n/a
Re: Poor service... :(

Quote:
Originally Posted by Rone
Well i'm nowhere near you and i get a full 10meg connection.
Have you tried re-booting your modem?
Have you rang tech support?.
yes and yes. The first guy said he couldnt do any tests on his end and was very dismissive. I gave him the same respect and hung up on him. The next guy I spoke to was very helpful. Ran all the tests I asked him to and he assured me all my levels were fine. We tried a few proxys all over the shop but no joy and then he went on to say I should sit tight for the next 2 or 3 days as they have been having DNS problems which is going to impact on most customers.
  Reply With Quote