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Originally Posted by colinbar
Hi,
Do Not know if it will help, but have you got all the required ports open for WOW. ie 3724, 6112 & 6881-6999.
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3724 is the only port required to play the game, 6112,6881-6999 are required to update the game only. And since the user has said that he can get on the game but gets disconnected then this won't be the problem.