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thelem · 22-03-2006, 11:59

It should just be a matter of calling up ntl and asking them to change you to the new package. They may combine your bills into one or they may leave them as two seperate bills, but I see no reason for them to disconnect you at all.

When I switched I did get an incorrect bill initially, in that I was paying for the services seperatly without the discount, however that has since been sorted and I have recieved the back-discount for the error period. As you are already paying for the services seperatly I wouldn't expect that to be a problem.

22-03-2006, 11:59	#2
thelem Inactive Join Date: Aug 2005 Location: Portsmouth for Uni, and Bristol Age: 42 Services: Portsmouth: ntl Family, 2Mbps and Talk Unlimited Bristol: Telewest Supreme, 4Mbps and Talk Unlimite Posts: 156	Re: Easy Merging ? It should just be a matter of calling up ntl and asking them to change you to the new package. They may combine your bills into one or they may leave them as two seperate bills, but I see no reason for them to disconnect you at all. When I switched I did get an incorrect bill initially, in that I was paying for the services seperatly without the discount, however that has since been sorted and I have recieved the back-discount for the error period. As you are already paying for the services seperatly I wouldn't expect that to be a problem.