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Originally Posted by littlemrbighead
i rang ntl up and they said they have changed teh config file for my modem and lifted its capped limit to upto 8meg - for teh time being whilst i wait for teh new modem......
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Maybe they are having a contest in CS to see who can spin the most ridiculous story to a customer.
Kind of like dropping the word of the day into the conversation but with getting the customer off the phone at the same time.