Cable Forum - View Single Post - Advice needed:NTL's policy when customer is seriously ill.Data protection, bills etc.

Stuart · 20-03-2006, 17:42

I have to admit, I am not sure what procedures NTL have in place for this sort of thing. I would advise you do what Paul says. When you phone CS, ask to speak to one of the managers. As Paul said, NTL might need to see a signed letter from a doctor.

Hope your partner's mum gets well soon.

20-03-2006, 17:42	#4
Stuart - Join Date: Jun 2003 Location: Somewhere Services: Virgin for TV and Internet, BT for phone Posts: 26,546	Re: Advice needed:NTL's policy when customer is seriously ill.Data protection, bills etc. I have to admit, I am not sure what procedures NTL have in place for this sort of thing. I would advise you do what Paul says. When you phone CS, ask to speak to one of the managers. As Paul said, NTL might need to see a signed letter from a doctor. Hope your partner's mum gets well soon.