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Old 20-03-2006, 17:09   #6
xathras
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Location: Manchester
Services: Family Pack Digital TV with PremiershipPlus Season Ticket. 10Mb Broadband Talk 24 Unlimited Teleph
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Re: Remote & box problems

Rang NTL and they do some diagnostics on TV, cannot change channels and tv is freezing, oh tried a different NTL remote neighbours. ok that works.

NTL say tried new batteries, well know what I thought i would do is sit on the phone for 30 mins and waste your time, sorry bad day at work

NTL: do you have a plasma screen or energy saving bulbs. No i don't

NTL: ok we will order a new remote expect that in the post 3-5 days.

NTL: ntl anything else i can help you with.

Yes is this a chargeable event, for a new remote oh yes sorry, that is charegable i am affraid. Ermm hello ntl if i didnt ask you wouldnt of told me tut tut
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