Cable Forum - View Single Post - Anyone get the important information about your bill

20-03-2006, 17:05

Abstract of letter

"We are constantly reviewing our customers' monthly bills to guarantee the integrity and accuracy of our charging. This month during one of these reviews, we identified an error affecting your bill.

Instead of charging the correct calls on your March bill, we have reprinted the calls that were on your February Bill.

You will need to pay your March bill as usual and then we will correct this error on your April bill. "....

Blah blah blah....

Thats all very nice NTL thanks for letting me know so why don't you tell me what the call charges were and ask me to pay that amount.

20-03-2006, 17:05	#1
xathras Guest Location: Manchester Services: Family Pack Digital TV with PremiershipPlus Season Ticket. 10Mb Broadband Talk 24 Unlimited Teleph Posts: n/a	Anyone get the important information about your bill Abstract of letter "We are constantly reviewing our customers' monthly bills to guarantee the integrity and accuracy of our charging. This month during one of these reviews, we identified an error affecting your bill. Instead of charging the correct calls on your March bill, we have reprinted the calls that were on your February Bill. You will need to pay your March bill as usual and then we will correct this error on your April bill. ".... Blah blah blah.... Thats all very nice NTL thanks for letting me know so why don't you tell me what the call charges were and ask me to pay that amount.