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JoshGrey · 20-03-2006, 06:41

I agree it will take time but it's the services that are most important for the customers. Matching up pricing is fine but if beneath that pricing is still a wild mish-mash of variable products and services and roadmaps the customers may be as frustrated as some are today.

As a small example, caller id available in some areas not in others but the "pricing" is presented to everyone...I know it's not TV but the principle is the same.

20-03-2006, 06:41	#13
JoshGrey Inactive Join Date: Feb 2006 Location: Bucks Services: Phone, BB & TV (Waiting for the PVR service though!!) Posts: 24	Re: Scientific Atlanta to make pvr for ntl I agree it will take time but it's the services that are most important for the customers. Matching up pricing is fine but if beneath that pricing is still a wild mish-mash of variable products and services and roadmaps the customers may be as frustrated as some are today. As a small example, caller id available in some areas not in others but the "pricing" is presented to everyone...I know it's not TV but the principle is the same.