Cable Forum - View Single Post - Speed Issue

Chrysalis · 20-03-2006, 03:41

I understand what ian and Russ say that their is a danger ntl will simply just repeat their previous statement, but if you ask more specific questions then its harder for them to give a generic answer.

eg. they can hardly say something like "we are commited to improving customers service and endevaour to upgrade the network when needed" when a ntl rep has confirmed to a customer their is overloaded network problems and "no" scheduled upgrade.

20-03-2006, 03:41	#119
Chrysalis cf.mega poster Join Date: Sep 2003 Posts: 12,048	Re: Speed Issue - Nothing left to do but leave NTL? I understand what ian and Russ say that their is a danger ntl will simply just repeat their previous statement, but if you ask more specific questions then its harder for them to give a generic answer. eg. they can hardly say something like "we are commited to improving customers service and endevaour to upgrade the network when needed" when a ntl rep has confirmed to a customer their is overloaded network problems and "no" scheduled upgrade.