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Sandydog · 19-03-2006, 17:04

I hope someone can give me some advice!

The sync light on my 250 cable modem is constantly flashing, and the only lights on permanently now are power and ethernet. I've called NTL support this afternoon and they are going to send an engineer out on Tuesday. They did a check but think it's either the modem or the box outside.

Trouble is, this has all happened at the same time as I was setting up my router, and I'm wondering if this could have burnt it out. I had it all up and running but it just went.

I wasn't going to tell the engineer about the router, but I'm concerned that he might give me a new modem and then it'll bust again when I reconnect wirelessly.

Another thing - last night when I phoned the tech support line, there was an announcement about the service being slow and intermittent and possibly down in an area a couple of postcodes from me, I'm LE10 and this was LE12. But that announcement wasn't there today although the engineer who I phoned last night told me it could be affecting me.

Anyone got any words to put my mind at rest. I'm worried that this is all going to go a bit pear shaped and I'll get charged for all sorts of things!

19-03-2006, 17:04	#1
Sandydog Inactive Join Date: Feb 2006 Posts: 18	Another 'sync light flashing' I hope someone can give me some advice! The sync light on my 250 cable modem is constantly flashing, and the only lights on permanently now are power and ethernet. I've called NTL support this afternoon and they are going to send an engineer out on Tuesday. They did a check but think it's either the modem or the box outside. Trouble is, this has all happened at the same time as I was setting up my router, and I'm wondering if this could have burnt it out. I had it all up and running but it just went. I wasn't going to tell the engineer about the router, but I'm concerned that he might give me a new modem and then it'll bust again when I reconnect wirelessly. Another thing - last night when I phoned the tech support line, there was an announcement about the service being slow and intermittent and possibly down in an area a couple of postcodes from me, I'm LE10 and this was LE12. But that announcement wasn't there today although the engineer who I phoned last night told me it could be affecting me. Anyone got any words to put my mind at rest. I'm worried that this is all going to go a bit pear shaped and I'll get charged for all sorts of things!