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Originally Posted by IanUK
There wouldn't be much point in the team raising these growing issues, this was raised a few months back and NTL gave them a statement if you remember that basically said that everything was fine and amounted to little more than an advert for how wonderful they were - complete waste of time - the only thing to do if you are suffering is complain - when they do nothing - leave, thats what many of us are doing (or in my case looking to do when the time is right)
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This pretty much sums up why I don't feel a statement is needed from the team.