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Originally Posted by Russ D
Ntl are aware of people's issues. The team don't need to comment on this IMO. There are obviously problems with people's speed and it's up to ntl to deal with it.
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There wouldn't be much point in the team raising these growing issues, this was raised a few months back and NTL gave them a statement if you remember that basically said that everything was fine and amounted to little more than an advert for how wonderful they were - complete waste of time - the only thing to do if you are suffering is complain - when they do nothing - leave, thats what many of us are doing (or in my case looking to do when the time is right)
NTL have no customer care when it comes to their obviously oversubscribed network, that much is obvious, the only thing left to do is hit them financially and leave.