Russ congratulations for your talent to wind people up.
The working from home and getting a business connection argument is more suited to dealing with downtime SLA's etc. I bet eg. he would still have the exact same speed issues if he was on a business cable connection and probably again told contention tough luck.
I do work from home as well although the primary use of my connection is lifestyle use.
Is there any comment from the cable forum team regarding this? or are they ignoring it.
http://www.cableforum.co.uk/board/sh...2&postcount=18