In this case the I'd been connecting via the same MAC (spoofed to the router) for around 4 years through 2 STBs. NTL had assigned a completely different IP address on a different gateway in the past few weeks, but then revert to one on the original gateway when I connect a new MAC they'd not seen before.
Just happens to give a better performance.
ResponseTek's helpful response to the problems was:
Quote:
Please accept my apologies for the problems you are experiencing with your broadband connection.
I have looked into your situation in more depth and I can see that there are some network issues in your area. These would cause the problems that you have been facing, (dropped connections, slow browsing and downloads). At the moment there is no work scheduled to resolve this issue.
ntl is committed to provide all it's customers with the highest quality service possible. I am sorry that I cannot provide you with more information on when any work to upgrade the network will be carried out.
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At least its more honest than the call centre brush offs.
Pete