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Originally Posted by g7pkf
and it does not matter what you do on your pc if the modem drops the connection thats it.
it could be a faulty modem, incorrect levels both req an eng visit
if that does not fix it then its down to a network engineer as the fault is obviously outside your property.
ask your neighbours if they are having problems (assuming there on ntl)
thats how i found out my area is quite stable.
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when your connection next "drops" post your cm light's status at this point here
(when connection comes back up)
then we will be able to advise better.
also quote your modem type 100,120,200,250 etc