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Old 18-03-2006, 16:56   #13
etccarmageddon
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Join Date: Jun 2003
Location: Manchester
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Re: Which? Broadband Report Results

I think I prefer to go on world of mouth. We researched through which recommendations when buying our Zanussi washer dryer and fridge freezer a few years back - both were picked because they were recommended etc - the fridge freezer was poor quality and the washer dryer was crap at cleaning clothes.

If you want a true picture of an ISP check out this forum and adslguide's forums for ADSL ISPs - you can get a good idea reading peoples experiences.

It's not just quality of your connection that counts it's also how the company respond to your calls - do they charge for tech support? do they bull**** you that your pc needs a windows reinstall to fix speed problems? do they tell you that they know the network has a problem but there are no plans to fix it? do they charge you for an upgrade if they increase speeds? do they treat new customers better than loyal existing long term payers? things like that.
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