Cable Forum - View Single Post - am i being fobbed off by indian call centre

Mick Fisher · 18-03-2006, 06:45

>i truly feel like a valued customer

There was a time when the customer was always right, even when they were wrong.

With Ntl the customer is always wrong, even when they are right.

It seems the Indian call centre only exists to make money for Ntl for when you gotta pay for the call. Up to now they have just been practising for the big day.

So yes I reckon you got fobbed off big time. Don't feel bad though, if you had DSL they would just tell you they have raised the matter with BT and that would be the last you would hear of it.

ALL communications companies SUCK big time. Tis the nature of the beast.

18-03-2006, 06:45	#10
Mick Fisher Inactive Join Date: Aug 2004 Location: Northants Age: 81 Services: Sky Unlimited FibrePro Sky Talk Sky+HD Posts: 5,122	Re: am i being fobbed off by indian call centre >i truly feel like a valued customer There was a time when the customer was always right, even when they were wrong. With Ntl the customer is always wrong, even when they are right. It seems the Indian call centre only exists to make money for Ntl for when you gotta pay for the call. Up to now they have just been practising for the big day. So yes I reckon you got fobbed off big time. Don't feel bad though, if you had DSL they would just tell you they have raised the matter with BT and that would be the last you would hear of it. ALL communications companies SUCK big time. Tis the nature of the beast.