[Chrysalis]

It would be good if a member of the mods could comment on this, the speed and ping issues are popping up every day now someone new. It appears the problem is more then just a minority of areas and warrants attention from someone at the top.

Do ntl have any kind of minimum performance level ie. should it match the previous 3meg tier at a bare minimum during peak hours?

Is there any plans to address the gaming situation?

In areas that are in need of an upgrade why is there no schedule for one? this is now proven as ntl have gave a statement to a customer.

Why are tech support and customer services only able to monitor upstream channels and not downstream channels seemingly allowing downstream to fill up and are they able to monitor ubr cpu utilisation?

Why are different transits used for different areas alongside strange static routes on their internal network? This question may be hard for them to answer as its bit technical.

Do they plan to either buy more proxy servers? upgrade the current ones? or leave them how they are?

Some things to get answered.