[hongman]

I just upgraded from 2MB to 10MB over the phone.

The 1st guy said it takes 3-5 days
The 2nd Girl says it takes 24hrs
The 3rd guy says it takes 1 week

I always thought it was instant? When I upgraded online by accident it was instant. All it does it assign a high tier docsis file to my modem right?

I have a feeling they are muggin me off. My modem did reboot itself twice, but still on 2MB.

Cheers

Hong