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Originally Posted by Chrysalis
better to avg 6 meg then avg 2 meg.
Someone on another forum was told by tech support anything above 3meg is acceptable, that gives me and others something to base on with speeds below it. Of course this was something verbally said to him and mentioned on a forum so means nothing legally.
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Acceptable to who? The Consumer or the Provider - I think the former would argue the opposite.
I think that a 10mb service should not a) normally drop below 10mb because the company has a severe lack of infrastructure management, or b) drop no lower than stated SLAs.
I haven't checked, but I'd be surprised if there were any speed regulations set out in the SLAs, or anywhere at all.
I'd like to think that NTL would provide a little more help to me than "Router's screwing your connection"