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jgrant · 17-03-2006, 09:49

Hi,

I recently purchased a Netgear wpn824 Wireless Router to use with my new NTL 10mb Broadband service, and when I connect it to the Modem and perfrom a Speed Test I get back a result of 1.5mb, if I connect directly to the modem with my PC I consistently get speeds for 10mb using the same speed testing software. I have a wired router which works fine - so it seems to me to be the Netgear causing the slow down. I guess they have not come across this problem before as most people are on 2mb DSL or Cable so wouldn't notice the slow down.

I called Netgear and got through to their "offshore" technical support and was asked if I had loaded the firmware - to which I replied yes, and was then told to return the device for exchange as it was broken - didn't seem to be particularly thorough fault finding - they guy also told me that the Ethernet port would run at 108mb/s

- so I was a bit suspicious of his technical background

Looking around the forums it looks like this device is not up to scratch and I am guessing a replacement may not solve my problems - so my question is, has anyone got any recommendations as to which Wireless router to use with the NTL 10mb service.

Thanks in advance for your advice.

Jason

17-03-2006, 09:49	#1
jgrant Inactive Join Date: Mar 2006 Posts: 1	Which Wireless Router to use with 10mb Hi, I recently purchased a Netgear wpn824 Wireless Router to use with my new NTL 10mb Broadband service, and when I connect it to the Modem and perfrom a Speed Test I get back a result of 1.5mb, if I connect directly to the modem with my PC I consistently get speeds for 10mb using the same speed testing software. I have a wired router which works fine - so it seems to me to be the Netgear causing the slow down. I guess they have not come across this problem before as most people are on 2mb DSL or Cable so wouldn't notice the slow down. I called Netgear and got through to their "offshore" technical support and was asked if I had loaded the firmware - to which I replied yes, and was then told to return the device for exchange as it was broken - didn't seem to be particularly thorough fault finding - they guy also told me that the Ethernet port would run at 108mb/s - so I was a bit suspicious of his technical background Looking around the forums it looks like this device is not up to scratch and I am guessing a replacement may not solve my problems - so my question is, has anyone got any recommendations as to which Wireless router to use with the NTL 10mb service. Thanks in advance for your advice. Jason