Cable Forum - View Single Post - [Merged] Tech Support to be charged at 0871 rate from 8 May

s3man · 16-03-2006, 23:42

I'm happy to pay for the phone call to CS if the problem is caused by me.
At the moment, the Bromley area seems to be affected where there is no sound for BBC1 on Channel 1 - the 92x variants are OK.
Ntl don't have a web-page to publish TV faults* and appear willing to cream money from customers reporting a major fault with their service - in this case I think the call should be free (even if it means Ntl refund you the cost of the call).

*Any mod or or someone with contacts in Ntl - how difficult would it be to achieve this? It's done for BB faults - bl00dy annoying to find something wrong with tele and you know CS is shut after 8...

<<edit: should have read "where there is no sound...">>

16-03-2006, 23:42	#189
s3man Inactive Join Date: Jul 2005 Location: Orpington Services: VirginMedia TV-L/BB-M Posts: 11	Re: [Merged] Tech Support to be charged at 0871 rate from 8 May I'm happy to pay for the phone call to CS if the problem is caused by me. At the moment, the Bromley area seems to be affected where there is no sound for BBC1 on Channel 1 - the 92x variants are OK. Ntl don't have a web-page to publish TV faults* and appear willing to cream money from customers reporting a major fault with their service - in this case I think the call should be free (even if it means Ntl refund you the cost of the call). *Any mod or or someone with contacts in Ntl - how difficult would it be to achieve this? It's done for BB faults - bl00dy annoying to find something wrong with tele and you know CS is shut after 8... <<edit: should have read "where there is no sound...">>