Sorry pal.
I actually said 'Oh so nearly caused major issues'. Sorry if that caused any confusion.
We sent back DDebit details as someone in CS changed them without us asking them to. Luckily for my GF I checked her NTL email address (which we never use) sat there was an email telling us they (NTL) were about to bill us £116!
---------- Post added at 14:56 ---------- Previous post was at 14:52 ----------
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Originally Posted by Rob C
er hangon a mo, the OP came here with a problem created by ntl, yet we seem to be having a go at the OP for being upset at ntl's performance
It's up to the OP if he chooses to accept our offer or not. As it is he has, but it's quite reasonable for him to have delayed that when he was waiting for a call back that he'd been promised would ocurr. I can also understand that there is a reluctance to ask third parties, such as CF, to handle private customer details when realistically a new site member knows less about us than they do about ntl (we are trustworthy, honest  ).
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Thanks for your decent attitude - one I feel *others* could benefit from.
I think if im honest my main reasons for been somewhat stuborn in the first instance is down to the fact I run two businesses myself one being a gym
Edit-Spam Removed , the other being my own carear in films/tv
Edit-Spam Removed . Both sectors are notorious for coming down hard on people that dont stick to promises, especially to do with contacting clients - I guess im used to that enviorment and expect it of all business.
Oh sorry for the blatent plug of my websites .. hehe :-P