Thread: [Merged] Tech Support to be charged at 0871 rate from 8 May
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Old 15-03-2006, 22:08   #188
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Join Date: May 2005
Location: West Midlands
Services: Broadband
Posts: 309
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Re: ya gotta be kidding we have to pay to report a fault ???????????????????????????????????
Quote:
Originally Posted by zinglebarb
The Cable modem tech sup was an 0845 number for ages
Unless you dialled 150 and picked an option for TS


Well, I think EVERYONE here should send an email to them and complain. Why should we pay for the problems They cause.

After all we dont ring them unless there is a problem. So if my cable modem breaks down, I now have to pay to get them to fix it. Or if they over charge me on my bill, I have to pay to get them to correct it !

NO WAY !
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