Thread: Speed Issue - Nothing left to do but leave NTL?
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Old 15-03-2006, 13:42   #56
Stuart
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Re: Speed Issue - Nothing left to do but leave NTL?
Quote:
Originally Posted by Robjones23
Whatever, either way NTL have yet again managed to keep me on the phone for an hour while accomplishing nothing. The UK guys seem just as incapable as the Indians.
Rob, a quick tip. I have found people are more likely to be helpful if you are polite.

The NTL staff who help on this site are not paid to do so. It is not part of their job to help on this site.

You'll also find when phoning any call centre (be it Tech Support, Customer Services or whatever), the operator will be more inclined to try harder to help if you are polite.

I am not having a go, as it is entirely possible you meant Tech Support anyway.
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