Quote:
Originally Posted by jingleman
Thanks Cliff C.
I will ring Customer Services, if they can't help with a free modem upgrade, the off to Zen I go
Modem froze tonight 4 times in 30 minutes, absolute zero d/s 
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You need to get in contact with Technical support not customer services if you wish to get it resolved.. if customer services wont do the free upgrade, then thats the only viable option.